A podcast dedicated to company operations!
Between Two COO's

Between Two COO's

Between Two COO's is hosted by veteran COO, Michael Koenig, and brings incredible Chief Operating Officers together to share their insights, advice, and crazy stories. Learn from current and former COO's from companies like LVMH, Vodafone, Symantec, Automattic, Grafana Labs, Chopra Global, and more.

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Kustomer COO & President, Doug Hanna, on Building Agentic AI, Running Sales, and Structuring Modern Ops Teams for the AI Era
June 4, 2025

Kustomer COO & President, Doug Hanna, on Building Agentic AI, Running Sales, and Structuring Modern Ops Teams for the AI Era

Get 90 days of Fellow's AI meeting assistant at fellow.app/coo Doug Hanna, President & COO of Kustomer (acquired by Meta), returns to the pod for Episode 51 of Between Two COOs. This time, we’re talking about AI—specifically agentic AI—and how it’s reshaping customer service, GTM workflows, and ope…
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Sales Assembly President, Brad Rosen, on Unlocking Growth and Why RevOps Is Critical for Sustainable Scaling
April 29, 2025

Sales Assembly President, Brad Rosen, on Unlocking Growth and Why RevOps Is Critical for Sustainable Scaling

In this episode of Between Two COOs, Brad Rosen, President at Sales Assembly, takes us deep into the world of Revenue Operations (RevOps)—a critical function focused on aligning and optimizing sales, marketing, and customer success operations. Brad shares insights on why RevOps has become indispens…
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The Bold Pivot: From Meetings to AI with Aydin Mirzaee, CEO of Fellow
April 15, 2025

The Bold Pivot: From Meetings to AI with Aydin Mirzaee, CEO of Fellow

Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo In this episode, Aydin Mirzaee, CEO and founder of Fellow, returns to discuss Fellow’s dramatic evolution from a meeting productivity tool into a full-fledged AI-powered operations assistant. Aydin shares insights into how Fellow pivo…
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AI and Privacy: Navigating the EU's New AI Act & the Impact on US Companies with Flick Fisher
April 1, 2025

AI and Privacy: Navigating the EU's New AI Act & the Impact on US Companies with Flick Fisher

Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo In this insightful episode, Flick Fisher delves deep into the newly enacted European Union Artificial Intelligence Act (EU AI Act), exploring its comprehensive framework aimed at regulating AI with a human-centric, risk-based approach…
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Cut Your SaaS Costs: COO Justin Etkin on Smarter Procurement
Feb. 5, 2025

Cut Your SaaS Costs: COO Justin Etkin on Smarter Procurement

In this episode of Between Two COOs, Michael Koenig sits down with Justin Etkin, COO of Tropic.io, to discuss how procurement has evolved into a strategic function in today’s businesses. Justin shares his insights on how companies can use procurement as a growth lever rather than just a cost-saving…
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True Search Managing Director Evan Grossman on how to land your next C-Suite role
Jan. 21, 2025

True Search Managing Director Evan Grossman on how to land your next C-Suite role

In this episode of Between Two COOs, Michael Koenig interviews Evan Grossman, partner and head of the CEO and board practice at True Search, one of the world’s leading executive recruiting firms. Evan shares insights into the hidden C-suite job market, the importance of networking, and how to posit…
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