Art Harding
COO at People.ai, the revenue operations and AI platform for enterprise sales teams. Operating focus on E2T, efficiency, effectiveness, and transformation, and on coaching as a leadership discipline.
Between Two COOs episodes featuring Art Harding
About Art Harding
Art Harding is COO at People.ai, an enterprise software company that applies AI to revenue operations and sales productivity. He leads a globally distributed team that includes a significant Ukrainian engineering presence, and the company has built operating practices around business continuity and employee safety as a result.
Harding talks about the operating mandate in terms he abbreviates as E2T, driving efficiency, effectiveness, and transformation across the business. He frames coaching as one of the core jobs of a leader, including the right and responsibility to inspect performance and provide timely, meaningful feedback rather than waiting for review cycles.
His operating posture is bias-for-action, scenario-driven planning, and a leadership team culture that treats macro disruption as something to prepare for rather than be surprised by.
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