The Bold Pivot: From Meetings to AI with Aydin Mirzaee, CEO of Fellow

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In this episode, Aydin Mirzaee, CEO and founder of Fellow, returns to discuss Fellow’s dramatic evolution from a meeting productivity tool into a full-fledged AI-powered operations assistant. Aydin shares insights into how Fellow pivoted successfully to an AI-first strategy, highlighting both the internal transformation and external market demands driving the shift. Key themes include implementing AI at scale, navigating significant organizational change, ensuring strong internal communication, and addressing security and compliance challenges inherent to AI. The conversation also explores how operational leaders can effectively integrate AI into workflows, and predictions on the future of AI-driven operations.
Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo
Timestamps:
(02:00) Fellow’s shift from productivity tool to AI assistant.
(07:00) Implementing large-scale organizational change.
(13:00) Managing change and internal communications.
(20:00) Moving toward an agentic, automated workflow future.
(23:00) Unexpected real-world AI uses at Fellow.
(29:00) Privacy, security, and enterprise-grade compliance.
(33:00) Selecting and utilizing LLMs and managing AI economics.
(36:00) How to build an AI-first company from scratch.
(40:00) Why existing companies struggle to adopt AI effectively.
(44:00) Practical advice on starting AI implementation in established companies.
Key Takeaways:
Fellow transformed from a productivity tool into a strategic, AI-powered assistant helping organizations automate meetings, streamline workflows, and derive actionable insights.
Aydin emphasizes the necessity of disruptive innovation, detailing Fellow’s cultural shift toward agility and fearlessness to stay ahead in the AI-driven landscape.
Security, privacy, and compliance remain core to Fellow, with advanced governance and redaction features designed specifically for internal enterprise meetings.
Real-world AI applications include automatically generating meeting summaries, tracking and following up on action items, updating CRM and project management systems, and creating customized client communications.
Insights on successful AI adoption: Aydin highlights practical steps organizations should take, from establishing AI councils to experimenting actively with new technologies and leveraging external AI consultants.
Links
Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo
Episode URL: https://betweentwocoos.com/the-bold-pivot-from-meetings-to-ai-with-aydin-mirzaee-ceo-of-fellow
Between Two COO's website: https://betweentwocoos.com
Michael Koenig on LinkedIn: https://linkedin.com/in/michael-koenig514
Aydin Mirzaee on LinkedIn: https://www.linkedin.com/in/aydinmirzaee/