Operations

AI 9 min read

Seven agencies and a calendar: what actually decides whether a data center in orbit gets built

Aug 18, 2026

AI 28 min read

Joe Yaffe, COO at Cowboy Space, on Whether Data Centers in Space Are Cheaper

Aug 18, 2026

AI 11 min read

The physics is the easy part: Joe Yaffe of Cowboy Space on what it actually takes to put a data center in orbit

Aug 11, 2026

AI 7 min read

AC vs DC power: the 1890s design decision that could become the next bottleneck in AI

Aug 6, 2026

AI 8 min read

Generative engine optimization for physical products: Riikka Söderlund of Katana on why AI search cannot see what you cannot count

Jul 29, 2026

AI 6 min read

AI agent security after a model walked out of its own sandbox: what operators should actually do

Jul 24, 2026

OKRs 7 min read

Making the OKR framework the actual operating system: Zulema Quintáns of Noda on focus, flexibility and wasted energy

Jul 2, 2026

Security 8 min read

Identity and access management for AI agents, and the synthetic identities nobody is governing: Greg Keller of JumpCloud

Mar 5, 2026

Strategy 7 min read

The strategic planning process, and the working rhythm underneath it: Anna Elwood of Cascade

Oct 28, 2025

Engineering 7 min read

Software quality metrics at the scale of 45% of the web: Lance Willett of Automattic

Jul 23, 2025

AI 7 min read

AI in customer service, and the tradeoff nobody says out loud: Doug Hanna of Kustomer

Jun 4, 2025

Procurement 12 min read

Building a procurement process that people actually follow: Justin Etkin of Tropic

Feb 5, 2025

Franchising 14 min read

The master franchise model, and why maybe they're right changed everything: Stacey Ryan of School of Rock

Apr 23, 2024

Meetings 13 min read

The one on one meeting as a process, weekly meeting limits, and the seven attendee ceiling: Aydin Mirzaee of Fellow

Apr 9, 2024

Go to market 15 min read

The ideal customer profile dartboard, and an enterprise readiness scorecard nobody wrote from the top: Greg Strickland of Productboard

Jan 24, 2024

Hiring 12 min read

The hiring process steps behind near-zero attrition, and why remote is its own function: Allan Christensen of Doist

Dec 19, 2023

Remote work 15 min read

Asynchronous communication, and why remote work is an operating model: Darren Murph

Oct 17, 2023

Goal setting 13 min read

OKR vs KPI, a 72 hour hackathon, and a psychologist on staff: Nitin Gupta of Prisma

Sep 26, 2023

Corporate structure 10 min read

Running a public benefit corporation, and integrating 25 acquisitions: Shanaz Hemmati of ZenBusiness

Sep 11, 2023

SaaS 12 min read

SaaS spend management, and the two ways you are overpaying: Munish Gandhi of Productiv

Aug 1, 2023

Climate 10 min read

What is vertical farming? Tobias Peggs of Square Roots explains

Jun 27, 2023

Scaling 14 min read

A strategy execution framework that launched 24 cities in a day: Woody Hartman of Lime

Apr 10, 2023

Operations 11 min read

An operational plan example the size of a World Cup: Diego Camberos of Vodafone Qatar

Nov 7, 2022

Franchising 13 min read

Franchise operations, from a Post-it note to 330 cities: Cameron Herold

Oct 27, 2022

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