Operations
AI
11 min read
The physics is the easy part: Joe Yaffe of Cowboy Space on what it actually takes to put a data center in orbit
Aug 11, 2026
AI
7 min read
AC vs DC power: the 1890s design decision that could become the next bottleneck in AI
Aug 6, 2026
AI
8 min read
Generative engine optimization for physical products: Riikka Söderlund of Katana on why AI search cannot see what you cannot count
Jul 29, 2026
AI
6 min read
AI agent security after a model walked out of its own sandbox: what operators should actually do
Jul 24, 2026
OKRs
7 min read
Making the OKR framework the actual operating system: Zulema Quintáns of Noda on focus, flexibility and wasted energy
Jul 2, 2026
Security
8 min read
Identity and access management for AI agents, and the synthetic identities nobody is governing: Greg Keller of JumpCloud
Mar 5, 2026
Strategy
7 min read
The strategic planning process, and the working rhythm underneath it: Anna Elwood of Cascade
Oct 28, 2025
Engineering
7 min read
Software quality metrics at the scale of 45% of the web: Lance Willett of Automattic
Jul 23, 2025
AI
7 min read
AI in customer service, and the tradeoff nobody says out loud: Doug Hanna of Kustomer
Jun 4, 2025
Procurement
12 min read
Building a procurement process that people actually follow: Justin Etkin of Tropic
Feb 5, 2025
Franchising
14 min read
The master franchise model, and why maybe they're right changed everything: Stacey Ryan of School of Rock
Apr 23, 2024
Meetings
13 min read
The one on one meeting as a process, weekly meeting limits, and the seven attendee ceiling: Aydin Mirzaee of Fellow
Apr 9, 2024
Go to market
15 min read
The ideal customer profile dartboard, and an enterprise readiness scorecard nobody wrote from the top: Greg Strickland of Productboard
Jan 24, 2024
Hiring
12 min read
The hiring process steps behind near-zero attrition, and why remote is its own function: Allan Christensen of Doist
Dec 19, 2023
Remote work
15 min read
Asynchronous communication, and why remote work is an operating model: Darren Murph
Oct 17, 2023
Goal setting
13 min read
OKR vs KPI, a 72 hour hackathon, and a psychologist on staff: Nitin Gupta of Prisma
Sep 26, 2023
Corporate structure
10 min read
Running a public benefit corporation, and integrating 25 acquisitions: Shanaz Hemmati of ZenBusiness
Sep 11, 2023
SaaS
12 min read
SaaS spend management, and the two ways you are overpaying: Munish Gandhi of Productiv
Aug 1, 2023
Climate
10 min read
What is vertical farming? Tobias Peggs of Square Roots explains
Jun 27, 2023
Scaling
14 min read
A strategy execution framework that launched 24 cities in a day: Woody Hartman of Lime
Apr 10, 2023
Operations
11 min read
An operational plan example the size of a World Cup: Diego Camberos of Vodafone Qatar
Nov 7, 2022
Franchising
13 min read
Franchise operations, from a Post-it note to 330 cities: Cameron Herold
Oct 27, 2022